Return and Refund Policy
Last updated: September 24, 2021
Thank you for shopping at DivineInd.com.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
Returns and Exchanges
Divineind guarantees the quality of the products we offer. We also realize it is difficult, sometimes, to accurately judge a work of art from an image on a screen. Divineind want to assure our customers that while we do not want curiosity sales, we will allow you to return a work in its original condition for a full refund of the amount paid by you, if it does not meet your expectations.
Please contact Divineind within 3 days of receipt of the item, at and specify the product code of the work to be returned. The buyer will be responsible for the return shipping and insurance costs.
No refund or exchange, if the product has been used or worshiped.
The refund or exchange is processed within 48 hours of our receiving back the item. The refund will be provided subject to receipt of the artwork in the original state.
Please buy with confidence that your work of art will meet or exceed your expectations.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Divineind, 1430, Bazar Guliyan, Jama Masjid, Delhi - 110006.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to DivineInd.com, accessible from https://divineind.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.
Conditions for Returns
In order for the Goods being eligible for a return, please make sure that:
- The Goods were purchased in the last 3 days
- The Goods are in the original packaging
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which, according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.